Product Warranty

  • 3-month warranty (with proof of purchase).

  • Within 30 days: replace if mismatched or wrong size, unworn condition required.

  • Coverage: free repair for glue failure, loose or broken threads.

  • Exclusions: misuse, self-repair, expired warranty, invalid receipt, sale/clearance items.

Care Instructions

  • Clean regularly with a damp cloth, do not scrub or scratch.

  • Avoid heat, sunlight, rain, and soaking.

  • Air-dry in shade, prevent deformation or aging.

  • Use professional care products, avoid sharp objects or chemicals.

  • Do not squeeze during storage, alternate between two pairs.

產品保固

  • 保固期限自購買憑證日期起計三個月。

  • 保固更換:購買憑證上顯示日期後三十天內,如果新鞋不成對或尺寸不一致,且未經穿著且未影響二次銷售,可更換。有使用痕跡的鞋子無法更換。

  • 以下問題的鞋子可更換:

    1. 同一部位經修理兩次後,鞋子無法正常穿著,可提供修理記錄和銷售文件進行更換。

    2. 在正常穿著情況下,如果出現以下情況:鞋底破裂、鞋面破裂、鞋面破損或鞋跟脫落,則鞋子可更換。

  • 保固範圍:保固期間,產品在膠水失效、線頭鬆動或斷裂的情況下可免費維修,需出示銷售憑證。

  • 以下情況不適用保固:

    1. 消費者不當使用或保養導致的損壞;

    2. 消費者自行拆解修理並導致損壞;

    3. 無效的銷售憑證;保固期過期;

    4. 產品為「特價品」或「清貨品」。