3-month warranty (with proof of purchase).
Within 30 days: replace if mismatched or wrong size, unworn condition required.
Coverage: free repair for glue failure, loose or broken threads.
Exclusions: misuse, self-repair, expired warranty, invalid receipt, sale/clearance items.
Clean regularly with a damp cloth, do not scrub or scratch.
Avoid heat, sunlight, rain, and soaking.
Air-dry in shade, prevent deformation or aging.
Use professional care products, avoid sharp objects or chemicals.
Do not squeeze during storage, alternate between two pairs.
保固期限自購買憑證日期起計三個月。
保固更換:購買憑證上顯示日期後三十天內,如果新鞋不成對或尺寸不一致,且未經穿著且未影響二次銷售,可更換。有使用痕跡的鞋子無法更換。
以下問題的鞋子可更換:
同一部位經修理兩次後,鞋子無法正常穿著,可提供修理記錄和銷售文件進行更換。
在正常穿著情況下,如果出現以下情況:鞋底破裂、鞋面破裂、鞋面破損或鞋跟脫落,則鞋子可更換。
保固範圍:保固期間,產品在膠水失效、線頭鬆動或斷裂的情況下可免費維修,需出示銷售憑證。
以下情況不適用保固:
消費者不當使用或保養導致的損壞;
消費者自行拆解修理並導致損壞;
無效的銷售憑證;保固期過期;
產品為「特價品」或「清貨品」。